If your email address hasn't been authenticated:
If the email address registered in your pixiv account has not been authenticated, you can not purchase pixiv points.
If you have not received the email address authentication mail, please resend it as follows.
https://www.pixiv.help/hc/en/articles/115002896468
If your credit card is blocked:
After you enter your credit card information a certain number of times, card registration will be blocked.
Please contact us from the inquiry form.
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