The verification code will be sent via e-mail from the address [no-reply@pixiv.net].
Be sure to add the above e-mail address to your e-mail account’s list of safe senders.
Also double check to make sure that the e-mail address is entered correctly.
In addition, your junk e-mail/spam filter settings may cause the e-mail to be blocked, or send the e-mail to your junk e-mail/spam folder.
If you do not receive the verification e-mail after a period of time, check the following:
▪ If the e-mail is not delivered to your phone’s e-mail address
- Are domain specific access control and address specific access control set?
- Do you use your cellphone service provider’s junk mail blocker service?
- Is the transmission of e-mail delayed because of reception problems?
* To verify the relevant settings operations, refer the manual that came with your phone, or contact the cell phone company.
If the e-mail is not delivered to your PC’s address
- Is there a transmission delay on the sender-side e-mail service provider?
- Was the e-mail sorted into the junk e-mail/spam folder?
- Has the sender’s e-mail server exceeded its capacity?
- Is the sender’s e-mail server experiencing technical difficulties?
- Has the sender’s e-mail service provider detected the message to be junk e-mail/spam and deleted the message?
- Is the transmission of e-mail delayed because of reception problems?
* For information and the operation for changing settings, contact the PC manufacturer or provider.
Please try registering with a different e-mail address if you are unable to create a pixiv account with the e-mail address you entered.