Because we are unable to give e-mail information to anyone other than the owner of the account, we ask you to provide pixiv ID and user ID, as well as whatever you remember of your e-mail address. Once we are able to confirm the consistency of these, we will go ahead with the guidance for the retransmission of your account information.
Please send us as much of the following information as you can remember through the inquiry form:
User ID or nickname:
Registered e-mail address:
If you have posted content, enter the relevant URL.
URL where your content is posted:
▪ Inquiry form
Please send us your registered e-mail address, the string of text of your pixiv ID and domain, and other such information, even if it is fragmentary or if there are several versions of each piece of information.
If you have forgotten all of your information
If you do not know any information that could be used to identify your account, we cannot reissue the login information.
However, we can reissue login information even under these circumstances, exclusively for premium registration accounts.
Premium registration accounts holders are asked to refer to the following Help information to inform us of their billing information.
I do not know my premium registration account information.