Troubleshooting
- About the new pixiv Premium subscription fees (effective February 12th, 2026)
- Can I change the payment currency for pixiv Premium?
- I want to pay for pixiv Premium in JPY, but the payment page shows USD
- When registering to pixiv Premium, PayPal payments are unavailable
- I do not know my premium registration account information.
- I've been charged a membership fee even after I canceled my pixiv Premium membership.
- I processed a payment to change my account into a premium account but my account remains unchanged.
- I cannot see my purchase information on the iOS App
- I want to change my method of payment for pixiv Premium
- The payment method I'm using for pixiv Premium has expired
- I want to change/delete my credit card information