To protect your information and enhance security, we have disconnected PayPal accounts that have not been used for payments over a certain period from our services, including BOOTH and pixivFANBOX.
As a result, you may have received an automatically generated e-mail from PayPal with the subject: "There's been a change to your ピクシブ株式会社 autopay". Please rest assured that this message was sent to anyone who had previously registered their PayPal account with pixiv, regardless of whether any payments were made, and it does not indicate any issues with your pixiv payments or account.
If you do not plan to use PayPal for our services in the future, no further action is necessary.
If you would like to continue using PayPal, please re-register your PayPal account when making your next payment.
■ FAQ
Q. Does this e-mail mean I was still getting billed on my PayPal account?
A No. This message was sent to anyone who had previously registered their PayPal account with pixiv, regardless of whether any payments were made, but has not made payments through PayPal on pixiv in a while. This email does not confirm an active payment. To verify whether there are any ongoing payments, please log into your PayPal account and check your transaction history, or contact PayPal directly.
Q. Why did I receive multiple e-mails?
A. You may have received more than one of these e-mails if you have linked multiple pixiv accounts to a single PayPal account, or if you have registered your PayPal account on multiple services linked to your pixiv account.
Q. Will I no longer be able to use PayPal on pixiv services?
A. You can still use PayPal by registering it again with our services. If you would like to continue using PayPal, please re-register your PayPal account when making your next payment.