If you're having trouble completing a transaction using PayPal, please check the following.
1. Your card company, PayPal, or financial institution may have placed a restriction
Your payment may be declined for the following reasons:
- There is an issue with your bank account or PayPal balance
- You have exceeded your spending limit
- Your card has been blocked
- The transaction is suspected of being fraudulent
If you can not resolve the issue, contact PayPal Customer Support.
2. Your PayPal account may be unavailable or restricted
For details about your PayPal account status, contact PayPal Customer Support.
3. There may be a temporary system issue
PayPal may be temporarily unavailable due to routine maintenance or unexpected system errors. If this is the case, please wait a while and try again later.
If the issue persists, we recommend using a different payment method.
Related articles:
I can't register my credit card information
My credit card payment failed